ANOTHER outage this morning, 4 hours and counting. Radio silence from @Plusnet on my previous query (Ticket: 241287619). Perhaps @bt_uk can shed some light on this ongoing issue? Or is it time to go to @ofcom?
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There is no reports summary for past 24 hoursHad @bt_uk working outside of the house this morning 2 vans doing something with the cables and they have now left and there is a fault in my broadband what a **** show this company is come to do 1 thing and create another problem for people
@bt_uk service down @ee service down Please advise on areas impacted, root cause of issue and expected time to resume service back to normal
3/ service down from 66 Mb to 33 Mb for £59.99 a month and unlimited calls for £12.00 a month, total of £71.99 a month... with a new 24 month contract. My parents' current BT contract runs until Jan 25 and so they are looking at dumping BT for a new provider at that point.
Wow @WeAreOpenreach engineers been to my house today to upgrade my BT internet to fibre, not at my request, came at 11, still no internet, now being told they can’t send anyone until 21st! My internet was fine! Disgusted doesn’t cover it! #bt #openreach
Me waiting for @bt_uk / @EE to sort out my broadband after having problems for a month, whilst also trying to WFH. #sortitout
It's funny how my home wifi only slows to a crawl at peak time, isn't it @bt_uk? Almost like my home wifi isn't the issue...
Bt been on hold over a hour and now just been told they are closing in 20 minutes and I will be disconnected, with no internet @bt_uk @EE @BTCare
Bt my broadband is down been on hold over a hour since being transferred by EE @bt_uk @EE @BTBroadbandOUT
Hey @StanChart @StanChartHelpIN @StanChartIN I just found that my credit card payment was due yesterday bt due to some medical issue I was unable to do so, hwevr I have just made payment n the delay not done intentionally, kindly plz confirm the same & don't charge any late fee
Anyone else in Ironbridge/ Dale End having real issues with internet connectivity 😡4-5 days absolutely S*^t card machine declining- website and internet WiFi Bluetooth all constantly cutting out @bt_uk you can’t run a business like this😡3 of us and homes! TF12 5QP
FRUAD FLIPKART @Flipkart @flipkartsupport @amazonIN I placed Bday gift order at 8May it was showing delivery by 9may even package arrived at destination it is setting there only today it's 11th and there is NO UPDATE. support cut my call, I'm ready to collect myself bt No help
I finally made a phone call I’d been needing to make for FIVE MONTHS about my internet bill 🧍🏼♀️ but @bt_uk were really nice about it despite the uh, unprecedented nature of the problem (I said I was autistic and got too overwhelmed by phone calls)
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BT broadband down until 7pm my way...that would have been my day stuffed if this happened yesterday!
Just renewed my Broadband, goodbye BT, Hello New EE, I know, same company but got a brand new EE Smart Hub & Wi - Fi extender. Same speed 900mb down, have to wait a while before I switch to EE tv & mobile due to other contracts still running.
I woke up and saw this and went😱😱😱🤯🤯🤯🤯🤯 Bt looks like a glitch 😵💫
Hey @bt_uk @SkyHelpTeam had fiber installed by open reach an came back to an a cable attached to the centre of my house. Just so it's nice and easy to run the cable down. It could of been attached to the left or right!?!? Unacceptable and the chat bots are most unhelpful.
Big Day… so @bt_uk and @WeAreOpenreach 10 days ago you engineer cut our telephone/internet line and left, then did nothing! today is the deadline you set to fix it… Are you going to fix it? We need internet to work from home…
It be one thing when I can’t solve an issue bt when my manager can’t either it’s ****!
Huzzah ... @BT email is finally back online. A pretty irritating and inconvenient outage of more than half a day.
Absolutely disgusted with the customer service from @bt_uk we’ve had no internet for the last 4 days!! After saying they have arranged to post out dongles for us - nothing has arrived! Terrible! Pay over the odds and you get nothing for it! Time to switch providers!!!!
Is anyone else having problems with BT email today? @BTGroup
BT email down yet again
BT email down again!! @bt_uk
Broadband down again with @bt_uk and all you hear are ads about super strength EE broadband from BT …
A week without internet because @bt_uk & @WeAreOpenreach really don’t know what they are doing… cannot work and earn a living, heating system not working. If there is ever an example of people who genuinely don’t care it’s the Openreach engineer who cut the cable and ran off…
BT are... awful... Did all the checks when the INTERNET was lost.. Definitely a hardware problem apparently.. 4 days later Hardware Engineer turns up.... No its definitely a line issue.. Honestly.. #Clowns
Real **** Show with BT.. I've been with them for years.. lost all INTERNET connection last Wednesday. The dreaded B.O.T sent a temporary mini Hub out as emergency 24 hr response.. It's now Monday evening & nothing has appeared. Engineer cannot fix, waiting for OPEN REACH..
Yet again I can’t call out on my landline #BT can’t fix it & don’t know what’s wrong or when it will be fixed. Warning if you have a landline & are asked to swap to digital voice it’s not working properly, resist, don’t swap as once you have they can’t or won’t swap you back