Outage.Report

Is Ubisoft down? ❌

Contacts:

Ubisoft is a multinational video game publisher, headquartered in France. The company was founded in 1986 and has become one of the largest and most successful game publishers in the world. Ubisoft is known for developing and publishing popular game franchises such as Assassin's Creed, Far Cry, Tom Clancy's Rainbow Six, Just Dance, and Watch Dogs

No problems at Ubisoft

2h

@UbisoftSupport I just need to change my location on my account please reply!

2h

How have ubisoft still not fixed the blue screen issue when launching the game.

2h

@UbisoftSupport Ubisoft connect is broken

3h

@UbisoftSupport is there a reason your support response time is so slow? Why would you remove live chat options and then not respond when people submit tickets?

3h

@UbisoftSupport I currently have a problem with my game where I go from esteemed to respectable, the game puts me into esteemed then after 1 game I'm back in respectable this has happened 4 times in the last 12 hours! Please fix this

4h

@UbisoftSupport I haven’t gotten any responses yet. And my case number is Case: 20827488

4h

@UbisoftSupport is anyone gonna contact me back regarding access to my account?

4h

I swear to ******* ***, ubisoft connect is down at least once a day. I'm trying to play ASSASSIN'S CREED 2 a 15 YEAR OLD GAME, but I can't because servers are down. Why the **** do the servers need to be up! I DON'T UNDERSTAND, IT'S ALREADY ON MY COMPUTER!!!

6h

@UbisoftSupport i still need help changing my psn account 😭

11h

@UbisoftSupport why are my kids getting the error "we're sorry you can't link your ubisoft account to this account" on their Switch with just dance when the account has only played that game, on that counsel & I can see history in the account from this month?

13h

@UbisoftSupport my daughter was told our last name was “offensive” when trying to make a just dance account. She’s 7. Why is that?

14h

@UbisoftSupport Hello- I was charged twice for my subscription. Can someone assist?

15h

@UbisoftSupport Hi, I have a question I got banned 15 days for toxicity and I can’t use marketplace anymore cuz I’m banned for 15 days. So when the 15 days are gone, do I still got access to marketplace so I can sell my items?

15h

@UbisoftSupport I have been waiting your response. I want to reply

15h

siege servers gone to **** again back to getting 100+ ping on central again @UbisoftSupport fix your servers

16h

Does anybody know how long Ubisoft support takes to respond?

16h

Yo @UbisoftSupport the marketplace is saying I don’t own some of the skins I own (blue nebula and volcano) and I get an error if I try submitting a support ticket 💔

17h

How I would fix Ubisoft, a 🧵

1d

@UbisoftSupport i’m playing just dance and for the past 2 days including today i have been having connection problems, disconnecting in the middle of songs, despite me having nothing wrong with my wifi. is this a problem on ur end? plz tell me what to do if it’s my end :)

1d

Ubisoft what did you do ?!! There's no way you guys can bounce back after such a mess.. Sad to see another game going down the drain

1d

@UbisoftSupport My account has been hacked and the email address has been changed, I no longer have access to it and I have already opened a ticket in the forum several times but have not yet received a reply...

1d

Fix your game @Ubisoft

1d

The issue is that it’s still an Ubisoft game, and their games have been mid for a minute now. I’ve put 100 hours into AC Odyssey and the real reason I was able to enjoy that game was because I got it for $18 on Steam. If I’d paid full price I would’ve been ****** off.

1d

@UbisoftSupport @UbisoftSupport I got a perm banned on my account when I didn’t even do the glitch and some people have done it and been banned for like 15 days but the thing is I didn’t even do it I tried to stop other people from doing it on me now iam banned great

1d

@UbisoftSupport When I load Far Cry 2 on @NVIDIAGFN this message pops up. How do I resolve this? Thank you.

1d

This. The issue is not WHO, but WHY and HOW. I'm hoping to be proved wrong, but the more information comes out, the more I fear Ubisoft has already screwed up everything.

1d

I swear on my mother that I have never really glitched this game, it's **** @Ubisoft Fix your fckn game

1d

Why haven't you given me my elo lost due to the glitch? @UbisoftSupport

1d

@UbisoftSupport Guys, why has it been 3 weeks and no one has answered my issue? What’s taking so long? How’re you gonna send another automated response asking if i still need help but never once tried to fix it.

1d

@AkiR6s_ @UbisoftSupport Exactly i have Same problem