Outage.Report

Is Optimum down? ❌

Contacts:

In 2016, Altice USA acquired Cablevision and its assets, including its Optimum brand. After the acquisition, Altice USA began offering its services under the Optimum brand name. So, Optimum Cablevision became known simply as Optimum. Optimum provides a wide range of services, including high-speed internet, digital cable television with a variety of channels, and home phone services. They serve residential customers as well as businesses in their service areas.

No problems at Optimum

9h

Is anyone else experiencing issues with @optimum like hmmm perfect timing to be having some issues

11h

I’m literally switching from @optimum the first chance I get. There’s been so many outages lately and literally nothing that should be causing it. It’s exhausting when you work everyday for an entire month and you just wanna come home and relax and then you can’t even watch tv

14h

Optimum really has an outage in my right now.

22h

i have a spending problem please take my Internet access away again @optimum

1d

Internet not working at my home. Contact @optimum and after an hour they tell me “we need to schedule a technician visit—we can get to your home May 12” It’s May 8 👎👎

3d

#optimum internet outage again. Can anyone suggest an alternative?

4d

day 3 no internet @optimum how are you even a real company

5d

Optimum Cable Montgomery County Texas is the worst utility provider, this is the third day of outage and I can't contact anyone or get an update.

5d

day 2 no internet should i k*ll myself? @optimum

5d

Hey @NJBPU do you think you can possibly get @OptimumHelp to keep their services that we overpay for running? Been without internet for over 2 hours. Been having an ongoing problem with them for months. Thought it was sorted but I thought wrong.

9d

oh but Optimum can’t fix my modem remotely okkkkkkkkk

9d

Jim’ll Fix It for @Niall_Boylan Sound required for optimum viewing pleasure

11d

Anyone that has optimum internet can you tell me how to fix the internet dropping aspect of it. Like do I need to just get a router to bridge it to

12d

FYI, @optimum I am sick of the wi-fi outages every two weeks. You would think since my block finally has @Verizon, you would pretend to care. I am actively looking into Verizon, and it looks like a good deal!

13d

Of course Optimum is having an outage in my area. Booooo.

14d

Optimum install part 5 .. yeah - again - it did not happen. Apparently the line work they did broke it worse - so now they have to fix the fix .. 😳😱 Another 5 hours - just gone. And no Internet still… next update in 7-10 days #CustomerExperience

14d

yet another @optimum outage. this is the 2nd time in 3 weeks.

18d

Ohh I’m going back to Verizon for my tv service @optimum horrible… talking about some outage I ain’t never had that happen when I had Verizon!!! Now my WiFi or TV won’t work !!!

18d

Can’t wait for fiber internet! @optimum can’t seem to go a few days without a outage! And what do I get in return… not a **** thing

18d

Hey @OptimumHelp having an internet outage on 420 is basically a hate crime let’s fix it shall we

21d

Hear my guy on the phone w/ @optimum because they are faking power outages to avoid helping us & the rep faked the phone issues & claimed we never contacted before this. Now they are saying they’ll call us back. It’s been a month of this just to not let him talk to a supervisor.

21d

Going on 6+ hours of this internet outage and I’ll be on the phone first thing tomorrow to cancel @optimum

21d

My internet has been out for 5 hrs. I work at the office tomorrow but it better be back on by Friday morning. I am not going there 3 times in a week. SuddenStink I mean Optimum has an outage in my complex.

21d

Optimum had a major internet outage yesterday, and I can't find a single news article about it. Everything is about older outages.

22d

optimum FIX MY WIFI

22d

update @OptimumHelp @optimum nearing 12 hours of outages for thousands. no communication. your leadership is a joke. this company is a joke. it's insanely sad how they run their business. Guess what. ill bet 1000 bucks some poor fella will scripted reply to this

22d

for as many outages @optimum has, our bills should be refunded. This is ridiculous

22d

Hey @OptimumHelp your internet outage took our fire alarm offline, and as a result our entire building is having to listen to an annoying alarm. Really hope we don’t have a fire in the building.

22d

Not true @optimum my nightly 15 minute outage.

27d

Same error two weeks in a row… what gives? @ABCNetwork @OptimumHelp @amazonfiretv